Terms and Conditions

In order to maintain competitive pricing and best serve our commitment to our community, we are unable to reschedule or refund any resume review appointments within 48 hours of the scheduled appointment time. If you miss your appointment, you will receive your resume review notes by email within 24 - 48 hours of your missed appointment time. There is a 5-minute grace period for all services. Once the time period has expires, we will move the appointment to notes-only for resume review services. For other services, a reschedule fee of $20 will apply.

We will only excuse missed appointments and allow rescheduling in extreme circumstances. The BOTJ Admin team has the sole discretion over the constitution of an extreme circumstance. For the rescheduling/ cancellation of all other services within 48 hours, a $20 rescheduling fee/ cancellation fee may be assessed. Please note that any price quoted during a resume review is valid for up to 45 days. After 45 days, a new resume review will have to be assessed to determine the revision price.

All services purchased must be booked and used within 45 days of purchase.

The promotional value of the certificate expires within 45 days of purchase.

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All packages purchased during a sale or promotion must be used within 30 days of the purchase date. At the expiration of this timeframe, any unused services will be forfeited.

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To reinstate an expired package, an administrative fee of $125 will apply.

 

In any case of a refund for an unused package, an administrative fee of $99 will be deducted.

No exchanges, partial refunds, substitutions, or overuse of certificate value is allowed in the bundle packages or overhaul packages.

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Appointment Rescheduling:

Any missed appointments purchased during a sale or promotion will incur a reschedule fee of $50.

Missed appointments not tied to a sale will incur a flat reschedule fee of $20.

 

Resume Revision:
Your resume review notes and invoice will be sent over via email within 48 hours of your appointment. After your invoice is paid, you’ll be allowed 5 business days to complete and SUBMIT your resume revision questionnaire. If your intake form is not completed within 5 business days, we will proceed with your resume revision using your resume review notes only. After the revision is completed, you’ll be allowed one round of grammar edits only.

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LinkedIn Profile Development:
To maintain the continuity of a valuable and busy consultant schedule, jobbees who do not fill out the intake form within 10 business days of their appointment will be charged a $50 fee. This fee must be paid before the LinkedIn profile is then completed.

Packages and Payment Plans
All services purchased under this package/bundle must be booked within 45 days of purchase. At the expiration of this timeframe, any unused service included in this package will be forfeited.

Once your purchase is made, this is a legally binding contract between you and Black On The Job, LLC (“Producer”, “we”, “us”, “our”, “BOTJ”), and is designed to ensure your satisfaction and understanding of the purchase process and policies and procedures governing your purchase. If you are making a purchase on behalf of someone else, the Terms contained in this Policy shall also apply to that person(s) and it is your duty to inform such person(s) of this Policy. Please read this Policy carefully prior to purchasing any package/bundle. This policy is subject to, and is in addition to, any other information posted by BOTJ, including, without limitation, the Black On The Job staff and/or policies. By purchasing a package/bundle you acknowledge and agree to be bound by the terms and conditions set forth in this policy as well as the Black on the Job Privacy Policy. Be sure to return to this Policy periodically to review the most current version of the Policy. We reserve the right at any time, at our sole discretion, to change or otherwise modify this Policy without prior notice; however, the date of any effective changes shall be reflected at the top of this page and upon request we will provide you with information regarding any changes made.

 
Refund Policy
If you’re unsatisfied with your order, please contact our support team who will assign you to a new writer to better meet your needs. We do not offer cancellations or refunds unless otherwise agreed at our sole discretion. All refunds granted in the sole discretion of Black On The Job. You will be charged a refund fee of 50% of the purchase price. Service fees are non-refundable.

Refunds or reassignment will not be granted after 60 days following the order completion date.

Black On The Job does not offer prorated refunds for cancelled packages/bundles. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months or services unused. In order to treat everyone equally, no exceptions will be made.


Payment Plans
In order to make our services affordable for as many people as possible, we offer payment plans for our overhaul package. This enables you to pay for your services over a two-month period. If you would like to choose this option, please ensure you have read, and understand, the payment plan terms below that explains how the payments are made and the consequences of a payment defaulting.

 
Duration of Payment Plan
Payment plans run the duration of two months. The first payment is withdrawn upon successful registration, with one more equal payment due on the same day of the next month. The second payment is automatically withdrawn from your chosen payment method. No action is required to initiate this.

 

For example, if the first payment is submitted in November, the second payment will be charged on the same day in December, the next month.

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Unsuccessful Automated Payments (Defaulted Payments)
If a monthly payment defaults, your account will be suspended, and you will not have access to the scheduling site until the payment has been made. Several automatic attempts will be made to secure payment through your chosen payment method. If these attempts are unsuccessful, you will need to restart the payment plan through by contacting the admin team at admin@jobbeeacademy.org. If you are unable to restart a payment plan, a $50.00 late payment fee will be applied to your balance. Your access will be reinstated after confirmation of payment and the late payment fee.

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If a payment is declined, this was something done by the bank or credit card company. Black On The Job does not have access to your banking information and unable to see why the payment was declined. This is an automated system between your account and your chosen payment method. Please contact your bank or credit card company for more information.


Price Increases
If your payment plan defaults, your account will be classified as inactive. If you return to your professional development at a later date, you will be subjected to any service fee increases and will need to pay any price difference to reinstate your account. A suspended account will be subjected to any price increases after 30 days of a defaulted payment.


Resume Service Refund Policy 
We will never share, sell, redisclose, or otherwise use your personally identifiable information other than to provide you the services you have requested. We do reserve the right to utilize format, style, and general appearance of finalized resumes and to modify resumes, cover letters, social media profiles (which would always include removing personally identifiable information) to promote or explain our products and services. 

By purchasing a service from our site, you grant us a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to edit, modify, adapt, reproduce, publish, translate, create derivative works from, distribute, and display such content, minus any personally identifiable information. By posting, you represent and warrant that you own or otherwise control all of the rights to the content that you post, that the content is accurate, that use of the content you supply does not violate this policy and will not cause injury to any person or entity, and that you will indemnify us for all claims resulting from content you supply. We assume no responsibility or liability for any content posted or submitted by you or any other third party. Please note, Black On The Job does not guarantee interviews or jobs. 

If you’re unsatisfied with your resume, please contact our support team who will assign you to a new writer to better meet your needs. We do not offer cancellations or refunds unless otherwise agreed at our sole discretion. All refunds granted is the sole discretion of Black On The Job and will be charged a refund fee of 50% the purchase price. Service fees are non-refundable. 


Changes to Payment Plan Terms
These payment plan terms may change in the future. Any client who has already started a payment plan and is not in default at the time of changes, the payment plan terms that were in place previously will apply.

Refund Policy for Payment Plans
Black On The Job does not offer prorated refunds for cancelled payment plans. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months or services unused. In order to treat everyone equally, no exceptions will be made.

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Jobbee Jr. Resume Services and Jr. Bee Packages 

These services have been heavily subsidized to afford our Baby Bees (ages 17-25 years) a head start towards their career goals. We value integrity and trust that clients over this age range would not take advantage of this service under false pretenses. You may be asked to provide a valid ID to verify your age when you book this service.
Kindly note that the consequences for booking this service if over the age range is denial of service and forfeiture of amount paid.

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Discounted and Promotional Resume Revisions

We regularly offer promotional prices for resume revision services. To qualify for these discounts, your prior resume review appointment must be no later than January 31st, 2022. In addition, if your resume review is more 2 months ago, you’ll need to confirm that you have had no new work experiences since your appointment in order to access the discount.

Please note that all jobbees who purchase a resume revision under this umbrella have 5 business days to turn in their intake questionnaires. If this isn’t turned in within the given timeframe, your resume will be revised using your resume review notes.
Discounted resume revisions will be subject to one round of edits which will be for grammar errors only.

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Promotions

If you purchase any services or packages prior to a sale, please note that you will not be credited or refunded the difference. You will also not be eligible for a refund in order to repurchase any services or packages.

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Resume Revisions

Within 5 business days of receipt of the first draft of your resume, you’ll be permitted one round of edit requests before your resume is considered final. Any further edits sent in as an afterthought will not be addressed. If no edit requests is received within the stated timeframe, your resume will be considered final.

Rates for additional information fees are stated at the bottom of your first draft email.

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Resume Review + Revisions

All certificate codes for resume review + revision packages (usually offered during promotional sales) are only valid for 30 days after their purchase date. At the expiration of this timeframe, any unused service included in this package will be forfeited. 

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Within 5 business days of receipt of the first draft of your resume, you’ll be permitted one round of grammar edit requests before your resume is considered final. Any further edits sent in as an afterthought will not be addressed.

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Resume Update
This service includes no more than two additional roles on a previously completed Black On The Job resume revision/rewrite. For resume updates of more than two additional roles, the full cost of a resume revision will be accessed.

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Discount Codes

We do not allow refunds (and repurchases) if you fail to enter a discount code prior to checkout. 
If you are unsure of how to use a discount code, please make sure to contact us prior to purchase.

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Masterclass Refunds

Please note that no refunds will be accessed after 24 hours of purchase of courses, workshops, and masterclasses. If you change your mind after purchase, make sure to contact us within 24 hours of payment to request a refund.

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Planner Refunds

Please note that no refunds will be accessed after 24 hours of purchase of either the physical or digital copies of the planner. If you change your mind after purchase, make sure to contact us within 24 hours of payment to request a refund.

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Returning Bee Packages
This service includes no more than two additional roles on a previously completed Black On The Job resume revision/rewrite. For resume updates of more than two additional roles, the full cost of a resume revision will be accessed.

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Mailing Schedules

All physical packages are mailed out on Tuesdays & Thursdays (excluding public holidays).